Leather Apereal ships physical products to eligible destinations within the United States and internationally. This policy explains how orders are processed, shipped, tracked, and delivered.
1. Order Processing Time
Orders are processed after payment authorization and order verification.
Order processing time: 3 – 4 business days
Processing time is separate from transit time. Orders may take longer to process during holidays, promotional events, inventory shortages, or other operational disruptions.
We will communicate material delays and provide customers with applicable options in accordance with relevant law.
2. Shipping Destinations
We offer domestic shipping within the United States and international shipping to selected countries.
Available destinations may vary depending on the product, carrier, customs requirements, and delivery restrictions.
You can confirm whether your address is eligible during checkout. If your destination is unavailable, please contact support@leatherapereal.com.
3. Shipping Rates and Fees
Shipping charges are calculated or displayed during checkout based on the destination, selected shipping service, order details, and other applicable factors.
Shipping rates: Free Shipping Worldwide
Any applicable shipping fees should be reviewed before completing your purchase.
4. Estimated Delivery Times
Estimated delivery times depend on the destination, carrier, service selected, customs processing, and other factors.
Domestic delivery estimate: 10 Business Days
International delivery estimate:10 Business Days
These estimates begin after dispatch unless expressly stated otherwise. They are estimates rather than guaranteed delivery dates, except where a delivery commitment is expressly made.
We aim to provide realistic shipping estimates and will notify customers when a material delay prevents us from meeting the applicable shipment commitment.
5. Order Tracking
When tracking is available, we will provide tracking information by email or through the order-status page.
Tracking information may take time to appear after the carrier receives the package. Updates depend on the carrier’s scanning and reporting systems.
If your tracking information has not updated for an unusually long period, contact support@leatherapereal.com with your order number.
6. Incorrect Shipping Addresses
Customers are responsible for entering a complete and accurate delivery address at checkout.
If you notice an error, contact us as soon as possible. We will attempt to correct it before dispatch, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.
Additional delivery or reshipping costs resulting from an incorrect address may apply where permitted by law and where the costs are appropriately disclosed.
7. International Shipping, Customs, and Duties
International orders may be subject to import duties, customs charges, value-added taxes, or other fees imposed by the destination country.
Customs and import charges: All duties and tax bear my leather apereal customer don’t need to pay any single penny.
Unless expressly stated otherwise, customers should check their local import requirements before placing an international order.
Customs inspections and clearance procedures may delay delivery. We cannot guarantee how quickly customs authorities will process a shipment.
We will not describe an order as duty-paid or promise that no additional fees will apply unless the relevant shipping arrangement supports that promise.
8. Shipping Restrictions
Certain destinations or products may be unavailable for shipping because of carrier restrictions, customs requirements, local regulations, or other applicable restrictions.
We reserve the right to decline or cancel an order that cannot lawfully or reasonably be shipped to the selected destination. If we cancel a paid order, we will arrange the appropriate refund in accordance with applicable law.
9. Delayed or Lost Shipments
If an order is delayed, we will provide available updates and work with the carrier where appropriate.
If we cannot ship within the time promised, or within the applicable default period where no shipment time was stated, we will provide the notices, choices, and refunds required by applicable law.
For most covered U.S. online merchandise orders, Federal Trade Commission rules require a reasonable basis for shipment promises and may require the seller to obtain consent to a delay or provide a prompt refund. See the FTC’s Business Guide to the Mail, Internet, or Telephone Order Merchandise Rule.
If tracking indicates that your package is lost or delivery has not occurred as expected, contact support@leatherapereal.com. We will review the available information and explain the next steps.
10. Delivered but Not Received
If tracking shows that a package was delivered but you have not received it, please check the delivery location, mailbox, building reception, and other appropriate locations, and contact the carrier where possible.
You should also contact us with your order number so we can review the situation.
The resolution will depend on the circumstances, carrier information, and applicable law. This policy does not automatically transfer all loss or delivery risks to the customer.
11. Split Shipments and Product Availability
If an order contains multiple products, items may occasionally be shipped separately where operationally necessary.
If we cannot ship an item within the applicable time, we will communicate with you and provide any required options for the delayed or unavailable item.
12. Contact Us
For questions about shipping, delivery, tracking, or customs, contact:
Leather Apereal
Email: support@leatherapereal.com
Business Address: 7901 4th St N # 12865 St. Petersburg, FL, 33702, USA
